Okok believes gaming should be a source of entertainment — not stress or problems. We are committed to protecting the mental and financial well-being of every user, and we work continuously to ensure responsible play.
Okok's Responsible Gaming Policy
We provide several effective tools to help you enjoy gaming in a safe and healthy way.
Set your own maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately. To increase it, a 72-hour waiting period applies.
Decide in advance how long you want to play. Once your set time is up, okok will automatically alert you and, if needed, end your session.
Use the self-exclusion feature to step away from gaming for a set period. You can choose any duration — from 7 days to permanent.
View a detailed report of all your bets, wins, losses, and total spend. Analyze your gaming patterns and make informed decisions.
If you'd prefer not to receive promotional offers and bonus ads, you can easily opt out of promotional communications. We respect your choice.
Talk to our support team at any time. We're always ready to answer any questions about responsible gaming.
Responsible gaming means maintaining gaming habits that are purely for entertainment — not as a solution to financial pressure or emotional stress. At okok, responsible gaming means knowing your limits, managing your budget, and keeping gaming as a small, enjoyable part of your life — never letting it take over.
Millions of people in Bangladesh are now participating in online gaming and betting. okok acknowledges this reality and is committed to ensuring every user plays consciously and safely. Our responsible gaming policy is built to international standards.
Gaming becomes a problem when it starts to negatively impact a person's financial, family, or professional life. okok has measures in place to alert you and provide the necessary support before things reach that point.
One of the most important aspects of responsible gaming at okok is protecting minors. We strictly prohibit anyone under 18 from registering or playing. Age verification is mandatory for every registration.
The most important part of responsible gaming is staying aware of your own behavior. If you notice the signs below, it may mean your gaming habits are becoming a problem and it is time to seek help.
Borrowing money to bet, draining savings, or cutting household expenses to keep gaming.
Staying up late, losing sleep, or feeling tired all day because of gaming.
Withdrawing from family and friends, hiding your gaming activity.
Repeatedly betting to recover lost money, only to lose even more.
Feeling anxious, angry, or depressed when unable to game.
Inability to focus on work or studies, constantly thinking about gaming.
The questions below offer a simple self-assessment for responsible gaming. If most of your answers are "Yes", it may be time to review your gaming habits.
Do you often play for longer than you originally planned?
Have you ever had to lie or hide something because of your gaming?
Do you place larger bets to try to win back money you've lost?
Is gaming affecting your family life, work, or studies?
Have you ever tried to stop gaming but couldn't?
Have you ever taken out a loan or borrowed money from someone to fund your gaming?
Do you feel restless or irritable when you are unable to game?
After logging in to okok, go to Account Settings and look for the "Responsible Gaming" option. From there, you can easily activate the tools listed below.
Set daily / weekly / monthly limits.
Set a maximum daily time limit for how long you play.
Self-exclude for a period ranging from 7 days to permanent.
Automatically stops when a set loss amount is reached.
Take a 24-hour break to cool down.
Turn off all promotional offer and bonus notifications.
To ensure responsible gaming, okok regularly analyzes the activity on every account. If any user's behavior shows signs of risk, our team will reach out directly and provide the necessary support.
Okok's experts recommend following these 10 tips for responsible gaming. Sticking to them will keep your gaming experience enjoyable and in control at all times.
For any questions or support regarding responsible gaming, please use the channels below.
| Contact Channels | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Instant |
| Email Support | 24/7 | 1–6 Hours |
| Telegram | 8:00 AM – 12:00 AM | 15–30 Minutes |
| FAQ Center | Always | Self-Help |
All of okok's responsible gaming tools are right at your fingertips. Register now and start enjoying a safe, fun gaming experience.